Frequently Asked Questions
How do I choose the right starting course?
If speaking anxiety is the main blocker, start with Foundations or Confidence Bootcamp. If you present often but feel scattered, try Storycraft Lab. For leaders, Executive Presence is tailored coaching.
Browse catalogWhat is the difference between Live Online, Self-paced, Cohort, and Coaching?
Live Online: scheduled sessions with instructors. Self-paced: on-demand with practice prompts. Cohort: small group, fixed dates, peer feedback. Coaching: one-on-one tailored to your goals.
Do you offer refunds?
Yes. Full refund within 7 days of purchase if your course hasn’t started. For cohorts, refunds are available up to 48 hours before the first session. Coaching: unused sessions refundable within 30 days.
Read TermsDo you provide certificates?
Yes. We issue completion certificates on request for most courses. Certificates reflect time spent and learning outcomes, not formal accreditation.
Are sessions recorded?
Live group sessions may be recorded for internal quality and optional rewatch by enrolled learners. We announce recording at the start and respect opt-outs when feasible.
Is the learning accessible?
We support captions for live sessions, keyboard-accessible materials, and transcripts for self-paced content. Email accessibility needs to [email protected].
Can my team enroll together?
Yes. We run private cohorts tailored to your goals and schedule. We include team-specific feedback templates and project-based practice.
Contact usWhat equipment do I need?
A reliable internet connection, a webcam, and a quiet space are enough. A simple external microphone can improve clarity but is optional.
How much time should I budget each week?
Plan 2–3 hours weekly for live practice or self-paced drills. Short daily reps of 10 minutes build confidence fastest.